Privacy Policy

Driver for Bali Privacy Policy

Last Updated: August 17, 2026

Welcome to Driver for Bali. We respect your privacy and are committed to protecting your personal information when you use our website, contact us through WhatsApp, request a booking, or use our private driver, airport transfer and Bali tour services.

This Privacy Policy explains how we collect, use, store and protect your information.

1. About Driver for Bali

Driver for Bali provides:

  • Private driver services in Bali.
  • Bali airport transfers.
  • Custom Bali tours.
  • Ubud, Uluwatu, Nusa Penida and Kintamani tours.
  • Luxury car with driver services.
  • Family holidays and honeymoon experiences.
  • Business travel transportation.
  • Local Bali travel experiences.

Business Name: Driver for Bali

Owner/Founder: Ronak

Business Location: Bali, Indonesia

Email: [Your Email Address]

WhatsApp: [Your WhatsApp Number]

Website: [Your Website URL]

2. Information We Collect

When you submit a booking request or contact us, we may collect:

  • Full name.
  • WhatsApp number.
  • Email address.
  • Pick-up location.
  • Destination.
  • Hotel or accommodation details.
  • Travel date.
  • Number of guests.
  • Service type.
  • Flight number and arrival details.
  • Tour preferences.
  • Special requests.
  • Payment and transaction information, where applicable.
  • Messages, enquiries and communication history.

We may also automatically collect limited technical information, such as browser type, device information, approximate location, IP address, pages visited and website usage data.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and booking requests.
  • Check vehicle and driver availability.
  • Arrange private driver services and airport transfers.
  • Create personalized Bali tour itineraries.
  • Confirm pick-up, destination and travel details.
  • Monitor airport flight information when provided.
  • Process payments and issue booking confirmations.
  • Provide customer support through WhatsApp, email or phone.
  • Improve our website, services and customer experience.
  • Send service-related updates.
  • Share travel information or promotional offers where legally permitted.
  • Prevent fraud, misuse and unauthorized activity.
  • Comply with applicable legal obligations.

We will not use your personal information for unrelated purposes without appropriate notice or consent.

4. Booking and WhatsApp Communication

When you click Book Your Journey, Check Availability, Book Now or Chat on WhatsApp, you may be redirected to WhatsApp, email or another communication platform.

Those platforms may process your information according to their own privacy policies. We recommend reviewing the privacy policy of WhatsApp and any payment or booking platform used during your enquiry.

By contacting Driver for Bali through WhatsApp, you agree that we may use your phone number and conversation details to respond to your request and manage your booking.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly.
  • Remember basic preferences.
  • Understand website traffic.
  • Measure marketing performance.
  • Improve page speed and user experience.
  • Display relevant advertising, if applicable.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.

6. Sharing of Information

We may share necessary information with:

  • Assigned local drivers.
  • Vehicle and transport partners.
  • Hotels or accommodation partners, where required for pick-up.
  • Payment processors.
  • Website hosting and technology providers.
  • Analytics and marketing service providers.
  • Customer-support platforms.
  • Government or law-enforcement authorities where legally required.

We do not sell your personal information to third parties.

We only share information that is reasonably necessary to provide the requested service, process a payment, operate the website or meet a legal obligation.

7. International Data Transfers

Because Driver for Bali serves international travelers and may use global communication, hosting, analytics or payment providers, your information may be processed in countries outside Indonesia or India.

Where appropriate, we take reasonable steps to ensure that service providers protect personal information and use it only for legitimate business purposes.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete or manage your booking.
  • Provide customer support.
  • Maintain business and transaction records.
  • Resolve disputes.
  • Prevent fraud.
  • Comply with tax, accounting and legal requirements.

When information is no longer required, we may securely delete, anonymize or restrict it.

9. Data Security

We use reasonable administrative, technical and organizational safeguards to protect your personal information from unauthorized access, misuse, alteration, disclosure or loss.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Your Privacy Rights

Subject to applicable law, you may request to:

  • Know what personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Update your contact or booking details.
  • Withdraw consent for optional communications.
  • Request deletion of information where legally permitted.
  • Ask how your information is being used.
  • Raise a privacy-related complaint.

To submit a request, contact:

  • Privacy Contact: [Name]
  • Email: [Privacy Email]
  • WhatsApp: [WhatsApp Number]

We may need to verify your identity before processing a request. Some information may need to be retained where required by law or necessary to complete a transaction.

11. Marketing Communications

We may send promotional messages about Bali tours, airport transfers, seasonal offers, travel tips and special packages only where permitted by applicable law.

You may opt out at any time by:

  • Replying "STOP" to a marketing message.
  • Contacting us through WhatsApp.
  • Emailing us at [Email Address].

Service-related messages, such as booking confirmations, driver details and arrival instructions, may still be sent when necessary.

12. Children's Privacy

Our services are intended to be booked by adults or by a parent or legal guardian on behalf of a child.

We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement.

13. Third-Party Links

Our website may contain links to Instagram, WhatsApp, Google Maps, payment gateways, travel resources or other third-party websites.

We are not responsible for the privacy practices, content or security of third-party websites. Please review their policies before sharing information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements.

The latest version will be published on this page with the updated date.

15. Contact Us

For questions, privacy requests or complaints, contact:

Driver for Bali
Bali, Indonesia

  • Email: [Your Email Address]
  • WhatsApp: [Your WhatsApp Number]
  • Instagram: [Instagram Link]